Careers
At Lincoln, we value our employees and recognize the vital role they play in our success. To continue that success, we focus on hiring skilled, reliable individuals that desire to become an integral part of our team and are looking to develop a long-term relationship. We employ approximately 400 people in a wide range of positions including Office Staff, Sales, Marketing, Information Technology, Product Development, Manufacturing and more.
Lincoln Offers:
Pay
- Competitive pay
- Vacation pay
- Holiday pay
Benefits
- Medical Insurance
- Dental Insurance
- Life insurance
- Short-term and Long-term disability
- Retirement
- Direct Deposit
- Paid weekly
To Apply:
In Person – stop by our Employment Office located at 1400 W Taylor Street, Merrill, WI
Email resume to alreidinger@lincolnwindows.com
Current career opportunities
SOFTWARE DEVELOPER
Responsible for the development, design, implementation and maintenance of new or modified custom VB.Net programs, reports and SQL databases in a manufacturing environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Design, implement and maintain custom VB.net programs for manufacturing floor, inventory control and internal office departments as needed
- Maintain relevant SQL databases as needed
- Develop, implement and maintain custom reports on various platforms for manufacturing floor production, inventory, and internal office departments
- Ability to learn and become knowledgeable in inventory and manufacturing processes
- Responsible for communicating and training users
- Troubleshoot in-house and some 3rd party software and hardware issues as needed
- Stay up-to-date on industry trends
QUALIFICATIONS:
- Strong organizational, verbal and written communication skills with internal and external customers
- Thorough understanding of Microsoft VB.net, SQL Server, SSRS or other .Net reporting tools, Windows Server, Microsoft Office and Team Foundation
- Familiarity with Microsoft Dynamics is a plus
- Self-motivated
- Occasional nights/weekends
EDUCATION AND/OR EXPERIENCE:
- Associates or Bachelor’s degree in related field
- Previous experience in .Net programming within a manufacturing environment
Technical Service Representative
This position provides technical support to end use consumers, distributors, sales representatives, service representatives and internal staff. Assists Quality Assurance with root cause analysis and corrective actions. Works with Quality, Manufacturing and Engineering in resolving product issues discovered by distributor base and end use consumer.
Duties include but are not limited to:
- Monitor customer service email address, correspond with consumers as needed regarding warranty information, distributor contacts, product information
- Performs onsite inspections
- Maintains inventory of service parts for service van and customer service quick ship parts
- Monitor and correspond with consumers via emails received on the Lincoln internet website
- Provide technical support as needed from all internal and external customers
- Assist all internal and external customers identifying replacement and service parts
- Provide assistance in identifying, tracking and resolving product issues
- Knowledgeable or become knowledgeable and understand Litebuilder quoting software
- Communicate with other departments, managers, supervisors and personnel
- Support Service Manager as it pertains to product issues, product repairs, and customer service calls
- Leads training for Lincoln’s distributors and service contractors
- Works with Product Development and Quality Assurance to develop approved product enhancements for field repairs
- Manages the Technical Service Manual
QUALIFICATIONS:
- Basic understanding of construction techniques
- Knowledge of all aspect window and door design, assembly, testing and performance, and installation preferred
- Excellent organizational, written and verbal communication skills with internal and external customers
- Proficient computer skills and knowledge of Microsoft Windows and Windows based programs
- Occasional travel required
- Ability to manage own work schedule
- Valid driver’s license
EDUCATION AND/OR EXPERIENCE:
- High school diploma or GED required. Post-secondary coursework equivalent to an associate degree desired
- Certified or ability to obtain Installation Master’s
PRODUCT DEVELOPMENT ENGINEER
Design, test and analyze new and existing products. Assure that all products meet or exceed all company and industry standards
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:
- Initiate the design of new products and components
- Improve and develop current product designs and components
- Communicate with vendors on the design and pricing of new components
- Coordinate the implementation of new products and procedures with manufacturing
- Develop jigs, gauges and templates for manufacturing of new or existing products
- Assist in the testing of new and existing units. May require travel to test sites
- Create instruction sheets and drawings for proper field assembly of products
- Work with Marketing on product catalog, product instructions to ensure accuracy as well as display development
- Electronic product specification, detail support and maintenance
QUALIFICATIONS
- Proficient computer skills with Auto CAD, Inventor 3D and Microsoft Office programs
- Effective written and verbal communication skills with internal and external customers
- Possess strong organizational skills
- Ability to work in team environment involving manufacturing, service, customer service, marketing and sales areas
EDUCATION AND/OR EXPERIENCE:
- Associate’s Degree required. Bachelor’s degree desired
- Desire 2-5 years’ experience in window and door design
Customer Service Representative
Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:
- Effectively manage incoming calls and/or emails
- Listen to customers’ questions and concerns, and provide answers or responses
- Provide information about products and services
- Provide timely feedback to the company regarding service failures or customer concerns
- Communicate and interact with order entry, customer service and invoicing
- Learn the Lincoln Lite Builder program
- Learn and understand all window and door components
- Instruct new and present employees as is required
QUALIFICATIONS
- Education beyond high school desired
- Previous or similar experience and/or training as a Customer Service Representative
- Must have excellent organizational, oral and written communication skills
- Proficient computer skills and knowledge of Microsoft windows and window based programs
PRODUCTUCTION WORKER
Seeking full-time individuals to work in our manufacturing facility to assemble and manufacture windows and doors
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:
- Assigned work in the plant to support the manufacturing department’s needs
- Perform a variety of tasks not necessarily just one job task
- Frequently lift and/or move up to 50lbs
- Follows established safety practices and guidelines
- Reports problems with quality, processes, equipment and materials to Supervisor
QUALIFICATIONS
- Must be at least 18 years of age
Pay
- Starting pay $15.44 / hr
- Vacation Pay
- Holiday Pay
Hours of operation
- Monday – Friday, Saturday and Sunday as needed
- Work Hours: 6:00am to 2:30pm (if overtime required, hours occur after 2:30pm)
Please check back for future opportunities.