Careers

At Lincoln, we value our employees and recognize the vital role they play in our success. To continue that success, we focus on hiring skilled, reliable individuals that desire to become an integral part of our team and are looking to develop a long-term relationship. We employ approximately 400 people in a wide range of positions including Office Staff, Sales, Marketing, Information Technology, Product Development, Manufacturing and more.

Lincoln Offers:

To Apply:

In Person – stop by our Employment Office located at 1400 W Taylor Street, Merrill, WI
Email resume to alreidinger@lincolnwindows.com

Current career opportunities

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Warranty Service Representative

This position provides technical support to end use consumers, distributors, sales representatives, service representatives and internal staff. Assists Quality Assurance with root cause analysis and corrective actions. Works with Quality, Manufacturing and Engineering in resolving product issues discovered by distributor base and end use consumer.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:

• Monitor customer service email address, correspond with consumers as needed regarding warranty information, distributor contacts, product information
• Performs onsite inspections
• Maintains inventory of service parts for service van and customer service quick ship parts
• Monitor and correspond with consumers via emails received on the Lincoln internet website
• Provide technical support as needed from all internal and external customers
• Assist all internal and external customers identifying replacement and service parts
• Provide assistance in identifying, tracking and resolving product issues
• Knowledgeable or become knowledgeable with and understand Company quoting software
• Communicate with other departments, managers, supervisors and personnel
• Support Service Manager as it pertains to product issues, product repairs, and customer service calls
• Leads training for Lincoln’s distributors and service contractors
• Works with Product Development and Quality Assurance to develop approved product enhancements for field repairs
• Manages the Technical Service Manual
• Occasional travel required

QUALIFICATIONS

• Basic understanding of construction techniques
• Knowledge of all aspect window and door design, assembly, testing and performance, and installation preferred
• Excellent organizational, written and verbal communication skills with internal and external customers
• Proficient computer skills and knowledge of Microsoft Windows and Windows based programs
• Ability to manage own work schedule
• Valid driver’s license

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED required. Post-secondary coursework equivalent to an associate degree desired
• Certified or ability to obtain Installation Master’s

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HR Assistant

This position provides administrative support to the Human Resources Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to:

• Payroll processing and distribution weekly. Accurately verify and submit hours from timekeeping system
• Records maintenance
  • Maintain all personnel files for the union employees, electronic and paper, new hires and terminations
  • Vacation hours – process time off accordingly and enter hours for payroll
  • Attendance – Keep track of attendance and occurrences for union employees. Initiate warnings in a timely manner according to policy and ensure return
• Insurance
  • Process all new hires, terminations and changes for the health, dental, life and disability. COBRA administration
  • Verify payroll deductions and collect owed premiums
  • Verify billings and submit for payment
  • Handle employee questions
• Conduct new employee orientation
• Unemployment records – review, verify and reconcile
• Job Posting – do all job postings as is required by the labor agreement
• Distribute FMLA paperwork to employees that request FMLA – keep track of hours
• Take applications from perspective new employees
• Distribute employee recognition items (ie. Birthday notes, sympathy cards)
• Maintain confidential information
• Assists the HR Director with company safety needs
• Report problems or concerns to the Human Resource Director
• Performs other duties and assignments as directed

QUALIFICATIONS

• Excellent written and verbal communication with internal and external customers
• Proficient computer skills and knowledge of Microsoft Windows and Windows based programs
• Attention to detail is a must
• Excellent organization skills
• Ability to organize work load, prioritize tasks and meet deadlines

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED required. Education beyond high school is preferred. Bachelor’s degree is desired
• Previous training and/or experience preferred

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Please check back for future opportunities.